Have a Question? We’re Only A Text Away…
Using text messaging, users can quickly get answers to their questions, find information on various City services, send a message to staff, and sign up for text message notifications.
Text “HELLO” to (888) 49-PERRY (73779) to begin the conversation!
The platform was developed with the latest AI-driven chatbot technology, allowing the City to automate and scale its customer service efforts to help with the day-to-day needs of both staff and users.
In the near future, users can also report issues including potholes, missed trash pickups, and more all through an interactive chatbot that responds immediately to a user’s text message.
PLEASE NOTE: Perry Points is not for emergencies. If you have an emergency, call 911.