Perry Points

Have a Question? We’re Only A Text Away…

Using text messaging, users can quickly get answers to their questions, find information on various City services, send a message to staff, and sign up for text message notifications.

Text “HELLO” to (888) 49-PERRY (73779) to begin the conversation!

The platform was developed with the latest AI-driven chatbot technology, allowing the City to automate and scale its customer service efforts to help with the day-to-day needs of both staff and users.

Users can also report issues including potholes, missed trash pickups, and more all through an interactive chatbot that responds immediately to a user’s text message.

PLEASE NOTE: Perry Points is not for emergencies. If you have an emergency, call 911.