Customer Service is committed to providing courteous and efficient service to all utility customers.

We strive to ensure utility billings are rendered correctly and collections are made in a timely manner. Our goal is to provide knowledgeable interactions with our customers when it comes to quality and timeliness of our services.


Important Phone Numbers


Customer Service
Billing inquiries
Water/sewer service
Gas service

(478) 988-2754


After Hours Emergency

911


Planning to Dig?
Call the Utilities Protection Center before you dig.

1-800-282-7411


Sanitation
Issues with trash collection
Bulk waste and/or yard debris

(478) 988-2732

New Customer Information

Signing up for Service

A non-refundable activation fee is required to set up services. All fees must be paid prior to activation of
service.

New Service Application

(required online form)

You will be asked to upload the following:

  • Official picture identification
  • Signed lease agreement (if renting)
  • Signed closing settlement or warranty deed
    (if purchasing)