Frequently Asked Questions

Frequently Asked Questions (FAQs)

• What is the non-emergency number I call if I have a question for the Fire Department?
  • The number for Fire Headquarters is 478-988-2850 and the fax is 478-988-2853.
• What services does the City of Perry Fire Department provide?
  • We provide Fire, Rescue, BLS, Haz-Mat, Vehicle Extrication, Fire Prevention, Smoke Detectors, Hydrant Maintenance, etc.
• Should I call the Fire Department if I lock my keys in the car, my cat’s in a tree, or I need my blood pressure checked, etc.?
  • You can always call the Fire Department, regardless of your problem or question. Someone here can always help to get your question answered or your problem solved. Call 911 for emergencies.
• How can I obtain a copy of a Fire report?
  • Fire reports may be obtained 5 working days after the incident by calling 478-988-2850. You may also request a report via email to Kirk Crumpton at Kirk.Crumpton@perry-ga.gov.
• Can we have our home inspected for fire hazards?
  • Yes. We will be happy to come out and conduct an inspection, as well as help you plan exit drills, provide smoke detectors, etc.
• How many fire stations are in the City of Perry?
  • There are two fire stations in the City of Perry. Station 1 is located at 1207 Washington St near downtown Perry. Station 2 is located at 150 Commodore Drive near the intersection of Langston Road and Houston Lake Road.
• What is the typical fire department response to an emergency call?
  • Medical: One Rescue or Engine
    House Fire: One engine, One Rescue, One Ladder, and 1 Command Vehicle
    Auto Accident with injuries: One Rescue
    This is the minimum response that you can expect to receive; response may vary depending on call type, call severity, and other assets committed.
• How many people work for the City of Perry Fire Department?
  • 45 total personnel: 1 Fire Chief, 1 Assistant Fire Chief, 1 Fire Training Captain, 1 Fire Training Chief, 1 Fire Prevention Chief, 1 Fire Marshal, 1 Deputy Fire Marshal, 3 Captain/Shift Commanders, 6 Lieutenants, 9 Sergeants, and 21 Firefighters. There are 13 personnel on duty per day.
• How many hours do Firefighters work?
  • Firefighters work 48 hours, then they are off for 96 hours.
• How can I get a smoke detector?
  • If you are in need of smoke detectors, PFD will provide and install them in your home at no charge (while supplies last). Call Chief Ephraim Wheeler at 478-988-2841 or email to ephraim.wheeler@perry-ga.gov.
• Why does a fire department vehicle show up when I only requested an ambulance?
  • Firefighters are trained as Emergency Medical Responders and many of them are licensed paramedics and EMTs. When first to arrive on medical calls, they initiate treatment to stabilize patients and provide information to responding ambulance crews so they are aware of any additional advanced life support equipment needed on the scene.
• What is the City of Perry’s ISO rating?
  • As of December 1, 2021, the City of Perry’s Public Protection Classification (PPC) is 3/3x.
• How much area does the City of Perry Fire Department cover?
  • 27.8 square miles
• Who do I contact if I want to burn yard waste?
  • Burn Permits are no longer required for hand-piled natural vegetation/yard debris. However, restrictions on burning in Houston County under the Environmental Protection Division summer burn ban still remains in effect for May 1 – September 30.
• Who do I contact with a question about fire extinguishers, building codes, permits or inspections?
  • The PFD Fire Marshal’s Office can answer these types of questions. Please contact the Fire Marshal at 478-988-2759.
• Does the Fire Department fill swimming pools?
  • No, we do not fill swimming pools.
• How can I get a tour of the fire station or have a fire truck visit my school?
  • The PFD will host scheduled tours of our stations during regular business hours. We will also be happy to schedule a visit to schools or other groups for the purpose of firefighter awareness or fire safety education. Call Chief Ephraim Wheeler at 478-988-2841 or email to ephraim.wheeler@perry-ga.gov.
• Can I make a call for assistance without dialing 911
  • If there is no emergency and you still require fire department assistance, you may call the Fire Shift Commander at 478-338-6368, or the Houston County 911 Center non-emergency line at 478-542-2000. A fire officer will determine whether to respond emergency or non-emergency. It is important that you always give complete and accurate information to the call taker to ensure the appropriate response.