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Payment System Maintenance

Beginning on October 11 at 5 P.M., a major server upgrade will begin and run throughout the day on October 12. This means that online payments, in-person payments at Customer Service, and payments at the JACK Kiosk located in the Administration Building parking lot cannot be accepted while the upgrade is in progress.



Online Payment Disruption

UPDATE - JULY 24 | 12 P.M. The online payment system has been restored. ONLINE PAYMENT SYSTEM OUTAGE Please be advised that our online payment system is currently down. We are working as quickly as possible to resolve the issue. If you need to pay a bill, Customer Service can take cash, check, or a money order on the first floor of Perry City Hall (1211 Washington Street). Cash payments must be exact, or Customer Service can apply any overage to the account once the server...



Labor Day Trash Pickup Schedule

HOLIDAY TRASH PICKUP Applies to the week of September 5, 2022. Residential, Commercial, and Recycling pickup will run one day behind schedule. Yard debris and bulk waste pickup will run the normal route except for Monday. Those with normal Monday pickups will be picked up throughout the week.



Online Bill Pay, Text To Pay, and Call in to Pay to go Down for Scheduled Maintenance

On Monday, May 16th, between the hours of 5:00p.m. and midnight, our Online Bill Pay service portal, Text to pay, and Call in to pay (through IVR) will be down for scheduled maintenance. Please make sure your payment is in before 4:58p.m. on Monday, May 16th. The system will be up and running again on Tuesday, May 17th.



Smoke Testing | Massee Lane

ESG Operations, Inc. employees will smoke test the City’s sewer main in the Massee Lane area on December 23, 2020. The testing will begin at 11:00 a.m. and end at 3:00 p.m. They will blow non-toxic smoke into the sewer main to locate leaks in the sewer system and service locations. Massee Lane residents will need to run water in all drains to ensure the p-traps are full of water. This will keep smoke from entering the home. Affected residents will receive a typed notice from ESG...



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