Superior Water Service
A water supply system and network is a system of engineered hydrologic and hydraulic components which provide water supply.
High Bills For Water or Sewer Services
Any customer receiving unusually high bills for service should immediately check for plumbing problems, such as broken pipes, leaking commodes, or other causes of high usage. If a problem is not readily apparent, the customer may call a customer service representative at (478) 988-2754 to review the account.
Broken/Leaking Water Meter
If water is leaking from your water meter or if the meter is broken or the box is damaged, please call a customer service representative at (478) 988-2754 during business hours or call 911 after hours. Water department crews will be dispatched to check and correct the problem.
Broken Water Main
The City of Perry maintains all water mains in the street rights-of-way of the city. If a broken main is observed, water running from the ground or a paved surface, or a leaking fire hydrant, please call a customer service representative during business hours at (478) 988-2754 or call 911 after hours. Personnel will be dispatched to check and correct the problem.
The City of Perry maintains all water mains and services in the street rights-of-way up to the water meter. If pipes are broken on the customer’s side of the water meter, the pipe must be repaired by the property owner or a plumber hired by the property owner.
If there is an emergency requiring water to be cut off to stop damage or if the water must be cut off to make a repair, please call a customer service representative during business hours at (478) 988-2754 or call 911 after hours. Personnel will be dispatched to cut off the water.
Water System
The City of Perry Water System has a permitted production capacity of 6.15 million gallons per day (MGD). This capacity includes the 1.0 MGD Main St. Water Plant and the 4.0 MGD Woodlawn Water Treatment Plant.
The Water Utility consists of two divisions, Treatment and Distribution, and provides safe drinking water to over 7,300 customers. The City also has several connections with the Houston County Water System that provide a backup water source. These water plants receive raw water for treatment from five (5) wells at various locations around the City. The wells are checked and maintained daily and the water table levels are checked weekly.
The City is currently using an average of 1.780 MGD per day and uses a SCADA (Supervisory Control and Data Acquisition) System to track and record data on the water system.
The distribution system includes more than 148.5 miles of water mains in various diameters and materials and has five (5) elevated storage tanks that can store 1.75 million gallons of water.
Water Quality Report 2020 (City of Perry)
Water Quality Report (Houston County)
Tucker Road Water Treatment Facility
Located at 1804 Tucker Road, this state-of-the-art water treatment facility was successfully commissioned in October 2020.
The plant was funded by the Georgia Environmental Finance Authority and has a capacity of two million gallons per day.
This long-term planning project will provide multi-generational water security for the Perry community and ensures we continue providing superior service to our rapidly growing city.
The facility is operated, managed, and maintained by ESG Operations, Inc.
